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E-commerce Industry

Build more meaningful relationships for your buyers

Case Studies
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Turn every visitor into a satisfied customer

Turn each visitor into a happy customer

Choosing the right automated marketing tool can help you meet the needs of buyers and turn website visitors into satisfied customers

  • Access
    1. Obtain records of visitors' browsing behavior and interaction
    2. Analyze user interaction with advertisements and automate advertisement remarketing
    3. Automatically give points based on customer behavior, and select high-value customers
  • Add to cart
    1. Distinguish between differrent demographics and behavior and execute precision marketing
    2. Automatic notification for unchecked shopping carts
    3. Create targeted advertising to attract and retain customers
  • Checkout
    1. Buy
    2. Regularly update product information
    3. Automate product satisfaction surveys
  • Retain

Problems that the industry usually faces

Clients usually complain of these e-commerce problems

Do not understand the individual needs of customers
The goods have not been checked out after being put into the shopping cart
Massive amounts of customer service messages waiting to be resolved
Advertising conversion rate is getting lower and lower

Get to know your customers intimately

Understand customers’ needs

Event-triggered automation

Seal the deal and get that final transaction with automated marketing messages tailored to customer behavior and channel and content preferences.

Activity tracking

Monitor data performance, set goals, and easily analyze customer engagement, conversion rates, checkout rates, and more performance metrics.

Personalized communications

Enhance your brand communications with multi-channel personalized experiences. Develop chatbots and knowledge base query systems to help reduce workload and corresponding response time and ultimately achieve high customer satisfaction.

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Features

e-commerce 1

Link customer data

Integrate all customers' big data from orders to payment, and link them to HubSpot

e-commerce 2

Single platform data integration

Integrate customer information from different channels into one platform.

e-commerce 3

Event triggered automation

Trigger personalized ads according to customers' browsing and interaction behaviors to push conversions.

E-BOOK

Ten minutes of eye movements
Prevenet your social marketing from falling behind

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Convert first-time visitors into paying customers

Turn first-time visitors into customers

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Master customer needs

Record potential customers' browsing and interaction behaviors. Use pop-ups, newsletters, chatbot, and other channels to provide multiple information to cultivate customers and ultimately guide them to purchase.

Shopping cart remarketing

There are many factors that cause consumers to abandon their shopping cart before checkout, such as waiting for a lower price or needing to research more on the product. Shopping cart remarketing can help remind consumers to checkout especially when deals are available.

24 hours online customer service

With customers expecting information immediately at any point during their decision-making process, it is extremely important to be prompt and timely in your customer assistance channels. A 24-hour customer service system allows you to grab all opportunities that can push purchase. Furthermore, assisting customers in real time after sales will reduce negative experiences and feedback.

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HubSpot CRM 瀏覽動態追蹤

Automated marketing improves efficiency

Let automated marketing improve your efficiency

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View the complete e-commerce automation process flow here.

Automated Marketing

電子商務

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