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Healthcare Industry

A digital experience tailored for each patient.

Case Studies
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Oversee the complete healthcare process of your customer

Map your patient's journey thoroughly

Choosing the right automated marketing tool can help you meet user needs, help you acquire and cultivate potential customers, fully understand user wants and needs, and propose solutions in a timely manner.

  • Acquire
    1. Collect a list of valuable patients
    2. Advertise to get more potential patients
  • Appointment
    1. Organize free checkup events
    2. Online events to share medical knowledge
    3. 24H online medical consultation interaction increases customer loyalty
  • Loyalty
    1. Use automated marketing to stay connected with patients
    2. Increase patient loyalty through diagnosis-related suggestions
    3. Patient satisfaction surveys
  • Maintain

Problems the healthcare industry usually faces

Healthcare industry clients usually complain of these marketing problems

Underutilized, fragmented and scattered data
Inefficient online communication with patients
Inability to effectively provide personalized marketing communications
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Stay close to patients by understanding their needs

Understand the needs

Improve communication efficiency

Give medical professionals a more efficient way to communicate with patients, build a health care FAQs and message analysis database, so that practitioners can clearly understand the needs and background information of all their patients.

Segment patient types

Use automated software to accurately create hashtags for patients, share medical knowledge and real-time information that are most relevant to them, bring them closer to you, and enhance the professionalism of your practice.

One-on-one care

Sending a personalized message to regularly care about patients from a professional standpoint helps medical staff to grasp the condition of the disease and also increases patients' trust in the company.

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Patients can feel at ease with constant customer service presence

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24-Hour Customer Service

Develop an automatic reply via chatbot so patients can access information and answers to questions any time, anywhere.

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Personalized Customer Service

Provide a fully personalized interactive experience simultaneously across all channels by making use of complete customer information.

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Automated Relationship-building

Automatically collect data on customers’ online browsing behavior to send accurate information that customers need at the right time and place.

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社群行銷 ebook

Stay in touch with patients

Potential customers become friends

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Encourage potential patients to provide information

Give healthcare professionals a more efficient way to communicate with patients, including the establishment of healthcare FAQs and message analysis, so that practitioners can clearly understand the needs and background information of patients.

Provide relevant information

Use automated software to create topic tags for patients, and regularly send them the most relevant healthcare knowledge and event information to enhance familiarity and trust.

Send personalized messages

Sending a personalized message to regularly care about patients from a professional standpoint helps medical staff to grasp the condition of the disease and also increases patients' trust in the company.

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Automated marketing improves your efficiency

Let automated marketing improve your efficiency

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Marketing Automation

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